Macy’s Inc. Chief Executive Officer Terry Lundgren calls store managers from his car as little as 10 minutes before conducting a surprise visit.
Macy’s Inc., the second-biggest U.S. department-store chain, is looking at entering the outlet business to help boost sales, Chief Executive Officer Terry Lundgren said.
"There was a little snow coming down and it motivated people to buy more coats."
- Terry Lundgren on Nov 28, 2014
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