Ryanair Holdings Plc is seeking to take the edge off flying with small children in a no-frills environment by providing family-oriented amenities such as bottle warmers and free transport for pushchairs.
“Why does every plane have two pilots?” asks Michael O’Leary , chief executive officer of Ryanair Holdings Plc , the largest low-cost airline in Europe. Wearing sneakers, jeans, and an off-the-rack short-sleeved shirt, O’Leary is pontificating in his office at the company’s headquarters on the outskirts of Dublin Airport.
Ryanair Holdings Plc forecast a return to growth this year after the first profit decline in five years, as Europe’s biggest discount airline chases business passengers in a bid to fly almost 3 million more people.
Ryanair Holdings Plc Chief Executive Officer Michael O’Leary threw himself into the airline’s new charm offensive, using its recently started Twitter feed to engage in an often heated exchange with customers.
Michael O’Leary, who built Ryanair Holdings Plc into Europe’s biggest discount airline over two decades, pledged to stay another five years and render its dominance complete as competitors exit short-haul flying.