United Continental Holdings Inc.’s move to base frequent-flier rewards on fares instead of distance flown is poised to force American Airlines Group Inc. and foreign rivals to match.
Sears Holdings Corp., the retailer controlled by billionaire hedge-fund manager Edward Lampert, posted a wider first-quarter loss amid a sales decline that’s stretched into its seventh year.
After trying to lure customers with quesadilla burgers and two-for-$20 dinners, the Applebee’s chain has a new tactic: a loyalty and rewards program.
Alitalia SpA and Etihad Airways PJSC agreed the terms of a stake purchase giving the Middle Eastern airline 49 percent of the unprofitable Italian carrier and access to one of Europe’s biggest travel markets.
Kelly Discusses Airline Loyalty Programs