Boeing Co.’s 787 Dreamliner, the planemaker’s most advanced jet ever, is in trouble because of the technology that sets the aircraft apart from its peers.
The Federal Communications Commission took a step toward improving Web access for air travelers, voting to write rules to open frequencies for an air-to-ground Internet service proposed by Qualcomm Inc.
Southwest Airlines Co., the largest low-fare carrier, said it’s “very busy” with customers’ complaints over its revamped loyalty program website a week after it was remodeled.
"American is playing catch-up to other airlines, the result of past business decisions to not invest in its passenger experience."
- Henry Harteveldt on Dec 07, 2014