Customer Service News
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Salesforce.com Inc., the largest maker of online customer-management tools, forecast profit for the fiscal second quarter that missed some analysts’ estimates as companies curtail spending on new business software.
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New York Governor Andrew Cuomo’s plan to fix the Long Island Power Authority, which left thousands of customers in the dark for weeks after Hurricane Sandy, isn’t winning over municipal-bond investors.
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Halfords Group Plc, the car-repair business that is also the U.K.’s biggest seller of bicycles, fell the most on record after announcing a surprise dividend reduction to boost investment in training workers, revamping stores and improving its Web offering.
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President Barack Obama is facing a make-or-break week as he tries to seize control of three scandal story lines that could upend one of the top priorities of his second term: revising the nation’s immigration laws.
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J.C. Penney Co.’s net loss widened in the first quarter as the department-store chain works to rebound from former Chief Executive Officer Ron Johnson’s failed makeover.
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Michael O’Leary, who built Ryanair Holdings Plc into Europe’s biggest discount airline over two decades, pledged to stay another five years and render its dominance complete as competitors exit short-haul flying.
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LivePerson Inc.’s biggest one-day tumble in almost 12 years makes the developer of website tracking software an acquisition target, according to Benchmark Co. and Oppenheimer & Co.
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B2W Cia. Digital, Brazil’s largest online retailer, plunged to a six-month low after posting its 10th straight quarterly loss.
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Salesforce.com Inc., the largest maker of online customer-management software, increased Chief Executive Officer Marc Benioff’s total compensation 25 percent to $22.1 million for the last fiscal year.
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Just weeks after his re-election, President Barack Obama summoned about 20 senior administration officials to the White House’s Roosevelt Room for an hour-long meeting on the implementation of his health-care law.
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